Privacy Policy
1. Introduction Welcome to our website. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us.
When you visit our website and use any of our services (including submitting contact forms, requesting machine quotations, or inquiring about product specifications), we appreciate that you are trusting us with your personal information.
2. Information We Collect We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our industrial machinery products (such as Twin Screw Extruders, Three-Roll Mills, Ribbon Blenders, and Plastic Crushers).
Personal Information Provided by You: We collect names, business email addresses, phone numbers, company names, job titles, and specific machinery customization or project requirements that you submit via our contact or quotation forms.
Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser type, operating system, and pages viewed via cookies or Google Analytics.
3. How We Use Your Information We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent:
To facilitate international business communication, provide accurate machinery quotes, and technical consulting.
To manage customer relationships, provide after-sales engineering support, and export shipping coordination.
To optimize our website functionality, Google Ads performance, and user experience.
4. Will Your Information Be Shared with Anyone? We only share information with your consent, to comply with laws, to provide you with services (such as international freight forwarding and customs clearance for equipment delivery), to protect your rights, or to fulfill business obligations. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies We may use cookies and similar tracking technologies (like Google Analytics) to access or store information to help analyze web traffic and optimize ad performance. You can set your browser to refuse all or some browser cookies.
6. Data Retention and Security We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. We will only keep your personal information for as long as it is necessary for the business purposes set out in this privacy policy.
7. Your Privacy Rights (GDPR & CCPA) Depending on your location, you may have rights under applicable privacy laws (such as GDPR for EU citizens or CCPA for California residents), including the right to request access, correction, or deletion of your personal data held by us.
8. Contact Us If you have questions or comments about this policy, you may email us directly using the official contact details provided on our website.